Pumeon Productions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, services, and interact with us. By using our website and services, you consent to the data practices described in this policy.

 

1. Information We Collect

 

We collect personal information from you when you interact with us, such as when you inquire about our services, book an event, or visit our website. The categories of personal information we may collect include:

• Identifiers: Your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, phone number, and other similar identifiers.

• Customer Records Information: Information you provide during consultations, including your event requirements, preferences, specific requests, event dates, venue details, and payment information (if collected directly by us). This may include financial information if directly processed by us.

• Internet or Other Electronic Network Activity Information: Information about your interaction with our website, application, or advertisements, such as Browse history, search history, information regarding your interaction with our services, and data collected through cookies and other tracking technologies.

• Geolocation Data: General location data derived from your IP address or other network information.

• Inferences: We may draw inferences from the personal information we collect to create a profile reflecting your preferences, characteristics, and interests (e.g., event type preferences based on your inquiries).

 

2. How We Collect Your Information

 

We collect personal information from various sources:

• Directly from You: When you fill out forms on our website, communicate with us via email or phone during consultations, or provide details during the booking process.

• Automatically: Through your use of our website, using cookies, web beacons, and similar tracking technologies that collect internet activity information.

• From Third Parties: In some cases, we may receive information from third-party platforms or services you use to interact with us (e.g., event planning platforms, social media if you interact with our pages).

 

3. How We Use Your Information

 

We use the personal information we collect for the following business and commercial purposes:

• Service Delivery and Management: To understand your event requirements, provide personalized DJ services, manage your booking, confirm event details, and fulfill our contractual obligations to you.

• Communication: To communicate with you regarding your inquiries, bookings, event updates, service changes, and to respond to your questions and support requests.

• Marketing and Promotions: To send you updates, newsletters, promotional materials, and important information related to our services, special offers, and events that may be of interest to you, based on your communication preferences.

• Website Improvement and Analytics: To improve and optimize our website, analyze website usage, understand user behavior and preferences, and troubleshoot technical issues.

• Security and Fraud Prevention: To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for such activity. This includes maintaining the safety, security, and integrity of our services.

• Compliance and Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

 

4. Disclosure of Your Information

 

We may disclose your personal information to the following categories of third parties for business purposes:

• Internal Team Members: Including our featured DJs, administrative staff, and other personnel who require access to event details and client information to deliver seamless and personalized services.

• Service Providers: Third-party companies that perform services on our behalf and under our instructions. These services include, but are not limited to:

  • Website hosting and maintenance

  • Email marketing and communication platforms

  • Analytics providers (e.g., Google Analytics)

  • Payment processors (if applicable, for secure transaction handling)

  • Customer relationship management (CRM) systems

  • Cloud storage providers

  • Professional advisors (e.g., legal, accounting, audit firms) These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

• Legal and Compliance Authorities: To law enforcement, government agencies, or other third parties when required by law or to protect our legal rights, comply with judicial proceedings, court orders, or legal processes.

• Business Transfers: In connection with, or during negotiations of, any merger, acquisition, financing, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We do not "sell" your personal information in exchange for monetary compensation. However, we may "share" certain internet activity information (e.g., data collected via advertising cookies) with third-party advertising partners for cross-context behavioral advertising purposes (meaning, to display advertisements to you based on your activity across different websites, applications, or services).

 

5. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information.

• The potential risk of harm from unauthorized use or disclosure of your personal information.

• The purposes for which we process your personal information and whether we can achieve those purposes through other means.

• The applicable legal requirements.

 

6. Your California Privacy Rights (CCPA/CPRA)

 

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights include:

• Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected that information, the business or commercial purposes for collecting, selling, or sharing your personal information, and the categories of third parties to whom we disclose personal information.

• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions permitted by law (e.g., if we need to retain the information to complete a transaction, comply with legal obligations, or detect security incidents).

• Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.

• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information (as defined by CCPA/CPRA). As stated above, we may "share" certain internet activity information for cross-context behavioral advertising purposes.

  • To exercise your right to opt-out of such sharing, please contact us using the methods provided in the "Contact Us" section below.

• Right to Limit Use and Disclosure of Sensitive Personal Information: We do not collect sensitive personal information (such as precise geolocation, racial or ethnic origin, health information, etc.) in a manner that would trigger this right.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you services, charge you different prices, or provide a different quality of service if you choose to exercise your rights.

To exercise any of these rights, please submit a verifiable consumer request by:

• Email: pumeonproductions@gmail.com

• Toll-Free Phone Number: Available upon request by email for privacy inquiries

We will acknowledge receipt of your request within 10 business days and respond to your verifiable request within 45 calendar days of receipt. If we require more time (up to an additional 45 calendar days, for a total of 90 days), we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request to ensure the security of your personal information.

 

7. Cookies and Tracking Technologies

 

Our website uses cookies and other tracking technologies (such as web beacons and pixels) for various purposes, including:

• Website Functionality: To enable core website features.

• Website Analytics: To understand how visitors interact with our website, measure performance, and identify areas for improvement.

• Personalization: To remember your preferences and provide a more personalized Browse experience.

• Advertising: To deliver relevant advertisements to you on our website and other sites based on your Browse activity and interests.

You have choices regarding cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website and services.

"Do Not Track" Signals (CalOPPA): Some web browsers may transmit "Do Not Track" signals to websites. Please note that we currently do not respond to "Do Not Track" signals.

 

8. Security Measures

 

We employ reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, firewalls, secure servers, and access controls. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

 

9. Children's Privacy

 

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently received personal information from a child under 13, we will promptly delete such information from our records.

 

10. International Users

 

If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other locations globally where our servers or service providers are located. These locations may have data protection laws that differ from those in your country. By using our services, you understand and consent to the transfer of your information to these locations.

 

11. Links to Third-Party Websites

 

Our Privacy Policy applies solely to our website and services. Our website may contain links to third-party websites that are not operated by us. If you click on links to third-party websites, we strongly advise you to review their respective privacy policies as we do not control their practices and are not responsible for their content or privacy practices.

 

12. Updates to This Privacy Policy

 

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices, new legal requirements, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. For material changes, we may provide additional notice (e.g., via email or a prominent banner on our website homepage).

 

13. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

Email: pumeonproductions@gmail.com